What counts as a plumbing emergency?

Active leaks, sewer backups, burst pipes, and loss of hot water all qualify. When in doubt, call — we will tell you honestly how urgent it is.

Do you charge extra for weekend emergency calls?

We are transparent about our pricing before we start. Call and we will give you the full picture.

My pipe is actively leaking — what should I do right now?

Shut off the main water supply valve first — it is usually near the meter or where the main line enters the house. Once the water is off, call us. We will triage over the phone and dispatch to make a permanent repair.

Can you help with a sewage backup in the basement?

Yes. A sewer backup that reaches living space is an emergency. We camera-inspect the main line, clear the blockage, and restore drainage so you can safely use the home again.

Opened ceiling exposing copper pipes during a pinhole leak repair in Alexandria, VA

Emergency

Emergency Plumbing in Alexandria, VA

Burst pipes, sewer backups, and no-hot-water crises — we pick up and show up

Get a Quote (703) 486-4333

Common situations we handle

Water is actively spraying or pooling and you need to stop it now

The first thing to do is shut off the main water supply — the valve is usually near the meter or where the main enters the house. Once the water is off, call us. We triage over the phone and dispatch to locate the break and make a permanent repair.

Sewage backed up into the basement or bathtub and you cannot use the house

A sewer backup makes your home effectively unusable. We treat it as an emergency — dispatching to camera-inspect the main line, clear the blockage, and restore drainage so you can get back to normal. We also help you understand what to do about any mess left behind.

There is no hot water and guests are arriving in a few hours

A water heater that fails without warning on a busy day is one of the most stressful plumbing problems. We carry common tank sizes. Call first — we will tell you exactly what to expect before we arrive.

Something is wrong but you are not sure if it qualifies as an emergency

When in doubt, call. A slow leak left for a weekend can turn into a damaged subfloor or mold problem by Monday. We will assess the situation honestly and tell you how urgent it actually is — we are not going to rush you into an emergency call rate for something that can wait.